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Articles

MuRF Systems offers Resources related to the development of leadership and organizational excellence as a service to its current and future clients. The articles and research presented on this site will assist organizations with their journey to success. Please take the time to read some of the materials that more than three decades of research have produced.

Also, check back to this section as we will be continuously adding to the offerings.

Ways to Increase Employee Enthusiasm

Are your employees sleepwalking? Use these tips to power up the performance and passion of your employees. Motivation is the key to success with employees. Are your employees giving your company their more...

Incentives and the Art of Changing Behavior

If you want people to take on new roles, or act differently, it helps if your reward the new behavior. Here's how three companies reward the employees who made change work. For many well-meaning managers, more...

The Art of Negotiations

If you react to intimidation by counterattacking, walking away or caving-in, there's a better way: Stand your ground, and negotiate. Here a brief discussion of the art of negotiation and the main points more...

Simple Ways to Track Marketing Results

If you're running a comprehensive marketing program, with a solid combination of advertising media plus direct mail and e-mail, chances are you've got leads and responses coming in from just about everywhere. more...

Customer Service ? Is It Necessary?

Is customer service important? Is customer service every employee's responsibility? The clear answer to both of these questions is a resounding yes! And more important, the major responsibility for more...

Delegating With Success

Do you need more hours in your day? Do you have so much work you're not even sure where to dig in? If so, you're like hundreds of other entrepreneurs who say they're overwhelmed with work. But why is more...

Organizational Culture Change

Organizational culture can loosely be defined as the shared assumptions, beliefs, and "normal behaviors" (norms) of a group. These are powerful influences on the way people live and act, and they define more...

What ?Employment at Will? Really Means

The hardest part of having employees is occasionally having to fire them. Sometimes it's not so bad. Sometimes they simply stop showing up, effectively resigning their position. Sometimes their sloppy, more...

Sure-Fire Ways to Create Reasons to Be Fired

Finding a job that is right for you can be a long and time-consuming task. Once you've found a good job fit, you certainly want to make sure your time at the company is long and successful. Experience more...

Employee Climate Surveys: Ask the Right Questions, Probe the Responses For Insight

A company can ask any number of information sources to rate how well it's doing. Customers, shareholders, the business media and Wall Street all have opinions that they're only too happy to share. But more...

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